Frequently Asked Questions
Everything you need to know about transforming your home with DecoratorsBest.
Do you offer fabric and wallpaper samples?
Yes, we highly recommend ordering samples before placing a full order. Since colors can vary by monitor, samples allow you to see the true texture and color in your own space.
What is your return policy for cut yardage?
Most of our products are custom-cut or shipped directly from manufacturers. Generally, we do not accept returns on fabric or wallpaper unless the item is defective or damaged upon arrival.
How long will it take to receive my order?
Shipping times vary by brand. In-stock items typically ship within 2-5 business days. If an item is on backorder, we will notify you immediately with an estimated ship date.
Are the products sold on DecoratorsBest authentic?
Absolutely. We only sell first-quality, authentic products from the world's leading fabric and wallpaper design houses. We do not sell seconds or irregulars.
Can I cancel my order once it has been placed?
Orders are processed quickly to ensure fast delivery. You may cancel an order within one hour of placement. After that period, we may not be able to stop the shipment.
Do you offer trade discounts for interior designers?
Yes, we have a dedicated trade program for design professionals. Qualified members receive exclusive pricing and personalized support for their projects.